Communication between the vehicle and the user is key; supports should be put in place to assist a user that has experienced a "failed trip" (in other words, has not arrived at the intended destination).
AV developers should consider that some users will bring service animals into the vehicle
AV developers and policymakers should consider the privacy of user data, including disclosure of disability needed to request an AV equipped with the appropriate accessibility features.
States should not require driver's licenses to operate a highly automated vehicle; this would prevent those who are blind, older Americans who have lost the ability to drive, and people with cognitive disabilities from reaping the benefits of the technology.
AVs will need an automated tie-down mechanism to secure wheelchairs since there will not be a driver to assist.
Standards are needed to ensure that AVs can accommodate all wheelchair sizes and weights, using low floors, ramps, or lifts, and standards are needed for wheelchairs to ensure they can be used in/with AVs.
Transportation network companies should require that the vehicles they purchase from OEMs be accessible.
Need to create a cost structure that works for rural communities. The challenge of deploying AVs to rural areas is that the cost increases as population density decreases, trips become longer, and there are more "dead miles," or trips where the vehicle is empty.
What much of the discussion on this AV forum seems to be asking for is actually universal accessibility and better transportation overall, for all geographic areas, two issues that are not AV issues as much as pleas for improving the transportation system that currently exists. We need universal design for the vehicle accessibility and then for interface accessibility for AVs, designs that allow for the redundancy of ...more »
AV developers should ensure that users who are Deaf or hard of hearing are able to interact with the vehicle through alternatives to voice-activated controls.
On-demand AVs could be combined with microtransit solutions to serve rural areas.
Wayfinding and safety information should be available to blind and low vision users, including tools for finding the vehicle, safely exiting the vehicle (avoiding getting out in oncoming traffic), and finding the door to one's destination.